Shipping and Returns

Home - Shipping and Returns

Shipping & Returns Policy

Effective Date: 9-8-2025

At RhinoHide.com, we want your shopping experience to be smooth and hassle-free. Please review our shipping and returns policy below.

Shipping Policy

bookmark_added   Order Processing:
Orders placed Monday through Friday before 2:00 PM EST are usually processed and shipped the same business day, unless it falls on a holiday when UPS is closed.
local_shipping   Shipping Carrier:
We primarily ship via UPS to ensure reliable and timely delivery.
track_changes   Tracking Information:
As soon as your order has shipped, tracking details will be provided and available through your account on RhinoHide.com.
not_interested   Shipping Restrictions: 

We currently only ship to the contiguous United States including this includes the lower 48 states and the District of Columbia. For international shipping inquiries, please contact us before placing an order.

Returns Policy

We stand behind our products and want you to be completely satisfied.

phone   Return Requests:
Before returning any item, please contact us by phone or email so we can assist you with the process.
help   Information Required:
When reaching out, please have your order number and order date available. This helps us process your request quickly.
new_releases   Eligibility:
Items must be returned in their original condition and packaging unless defective or damaged in transit.
attach_money  

Refunds/Exchanges:
Once your return is received and inspected, we will issue a refund to your original payment method or process an exchange, depending on your preference.

Contact Us

For shipping or return questions, please reach out:

phone   Phone: 863.665.0203
email   Email: info@rhinohide.com